RelayX is a non-custodial wallet. This means we don’t have control of the funds in your wallet. This gives you more control over your money and you are free to send, receive and use your money as you like with no input from Relay. The other side to this added control, is added responsibility of storing your own backup because Relay will not be able to recover your wallet.
Every RelayX wallet user should have their 12 word backup phrase written down and stored in a safe place.